Frequently Asked Questions
Most Frequently Asked Questions
Don't see your question in this list? Please, review the FAQ Topics below.
FAQ Topics
Mosaic Site Creator Basics
Account Registration and Account Access
How do I sign up for a Mosaic Site Creator account?
How soon will I receive the confirmation email after registration? Should I activate my account immediately?
I have misspelled my email address during sign-up and have no way to activate my Mosaic Site Creator account.
How can visitors access my website?
How do I login to my site?
How can I change my login name?
How can I change the email address of my Mosaic Site Creator account?
I have forgotten my password. How can I recover it?
Will my Mosaic Site Creator account expire if I don't use it for a long time?
My site seems to be deleted. What happened to it? Can I restore it?
I can't login to Mosaic Site Creator although I submit the correct login and password.
I can no longer access Mosaic Site Creator from my computer. When I try from other computers the site opens all right.
I keep getting logged-out when editing my site.
How do I terminate a Mosaic Site Creator account?
I can't login to my account from the Edit icon at the bottom of each page - no login popup appears.
Editing and Publishing Content
Site Designs
Managing Pages and Navigation
Can I create an option for paid membership on my site?
Text, Images and Media Content
Image Galleries
I have selected a transition effect for the Slideshow but it doesn't seem to be working when I view the images in the Gallery.
How do I keep my gallery images from being enlarged and printed by anybody?
How do I create a zipped file / compressed folder?
Uploading Files
Forms Editor
I do not receive the form messages send to my email address. What's wrong?
Forum and Blog
Mailing List
News
Business Design Elements
Site Statistics and Hits Counter
HTML Snippet
Domain Name Setup
Search Engine and Other Optimizations
Hosting
Abuse, Terms of Use