Most Frequently Asked Questions

• Can I have my Mosaic Site Creator website hosted under my own domain?
• Can I use Mosaic Site Creator for selling products online?
• How can I change my login name?
• I can't login to my account from the Edit icon at the bottom of each page - no login popup appears.
• I keep getting logged-out when editing my site.
• Can I switch to another design at any time?
• Can I implement my own design in Mosaic Site Creator using HTML, instead of the web-based interface?
• Can I make some pages on my site available to select users only?
• Can I change the size, font and color of text?
• Can I insert music or movies on the page?
• Can I link directly to the URL of an image added in Mosaic Site Creator?
• Is there a file size limit for uploading files?
• What types of web forms can I create with the Forms Editor?
• Can I receive notification for new postings on my Forum or Blog?
• Can I use the HTML Snippet for integrating a PayPal button or Shopping Cart?
• How can I improve my website performance in the search engine results?
• Can I make a website in Mosaic Site Creator and host it on a different server?

 

Don't see your question in this list? Please, review the FAQ Topics below.

FAQ Topics

1. Mosaic Site Creator Basics
2. Account Registration and Account Access
3. Editing and Publishing Content
4. Site Designs
5. Managing Pages and Navigation
6. Text,  Images and Media Content
7. Image Galleries
8. Uploading Files
9. Forms Editor
10. Forum and Blog
11. Mailing List
12. News
13. Business Design Elements
14. Site Statistics and Hits Counter
15. HTML Snippet
16. Domain Name Setup
17. Search Engine and Other Optimizations
18. Hosting
19. Abuse, Terms of Use

 

Mosaic Site Creator Basics

• What is Mosaic Site Creator?
• What can I do with Mosaic Site Creator?
• Does Mosaic Site Creator have any limitations?
• Who can use Mosaic Site Creator?
• What makes Mosaic Site Creator different from other website building tools?
• What does it cost to make a site with Mosaic Site Creator?
• Why is Mosaic Site Creator free?
• Are there any banner ads in Mosaic Site Creator?
• What do I need to build a site with Mosaic Site Creator?
• Can I use Mosaic Site Creator for blogging?
• Can I use Mosaic Site Creator for selling products online?
• Can I use Mosaic Site Creator for photo-sharing?
• Can I use Mosaic Site Creator as an FTP server?
• Can I use Mosaic Site Creator for editing my current website?
• How can I migrate a site built with FrontPage or Dreamweaver to Mosaic Site Creator?
• What browsers and operating systems is Mosaic Site Creator compatible with?

 

Account Registration and Account Access

• How do I sign up for a Mosaic Site Creator account?

• How soon will I receive the confirmation email after registration? Should I activate my account immediately?

• I have misspelled my email address during sign-up and have no way to activate my Mosaic Site Creator account.

• How can visitors access my website?

• How do I login to my site?

• How can I change my login name?

• How can I change the email address of my Mosaic Site Creator account?

• I have forgotten my password. How can I recover it?

• Will my Mosaic Site Creator account expire if I don't use it for a long time?

• My site seems to be deleted. What happened to it? Can I restore it?

• I can't login to Mosaic Site Creator although I submit the correct login and password.

• I can no longer access Mosaic Site Creator from my computer. When I try from other computers the site opens all right.

• I keep getting logged-out when editing my site.

• How do I terminate a Mosaic Site Creator account?

• I can't login to my account from the Edit icon at the bottom of each page - no login popup appears.

 

Editing and Publishing Content

• How do I edit the content on my Mosaic Site Creator website?
• What is the difference between Admin view and Normal view?
• Will users see the changes I make in Admin view?
• How do I publish changes?
• Can several people edit content on the site at the same time?
• Can I remove an already published content from Normal view but still keep it in Admin view?
• Can I undo changes and revert to a previous version of the content?
• Can I edit my Mosaic Site Creator site offline?
• Can I see what the Normal view of my website will look like without logging out of the Admin view and publishing changes?
• Can I export the content of my site?
• How do I enable advanced features such as Forms, Forum and Blog, Mailing List, Hits Counter, HTML snippet?
• Can I create a site with multi-language content with Mosaic Site Creator?
• I can't publish updates. There is no Publish option in the top right corner of the page or it doesn't work. 
• Is there an easy way to notify a group of users when I publish new updates?
• No editing options appear when I click on the element icons.
• Can I edit two Mosaic Site Creator websites simultaneously?
• My website is too slow to view and edit.
   

Site Designs

• Can I switch to another design at any time?
• Can I brand the design with my own logo and images?
• Can I implement my own design in Mosaic Site Creator using HTML, instead of the web-based interface?
• Can I remove the text "Powered by Mosaic Site Creator" from the design?
• I've tried switching designs and this resulted into spoiled appearance of my website.
• After switching to another design some of my content is no longer visible.
• Can I preview how my site will appear in the new design before deciding to switch to it?
• Can I have a Mosaic Site Creator website with a custom design?
• I want to implement my own site design from scratch and have full control on text styles and color schemes. Is this possible with Mosaic Site Creator?

 

Managing Pages and Navigation

• How many pages can I add on my site?
• How do I add a page without listing it in the Navigation Menu?
• How can I change the Home page of my website?
• When do changes in the menu get published?
• The navigation menu appears with a different style on one of the pages of my site.
• I've deleted the Navigation Menu of my website. Can I restore it?
• My navigation menu is missing in Normal view although it is visible in Admin view.
• My site can't load in full. The navigation items don't appear.
• Can I make some pages on my site available to select users only?

• Can I create an option for paid membership on my site?

 

Text,  Images and Media Content

• Can I change the size, font and color of text?
• What is an anchor?
• I have added an anchor in the Text and Images editor, why doesn't it appear when I select the page from link drop-down?
• I want to open an enlarged view of an image placed in the Text and Image editor.
• Can I insert music or movies on the page? 
• When I try to upload a Media or Image file the Browse field is missing.
• When I open the Text and Image Editor there is no box for text input. I can only see an Add and Cancel buttons.
• Can I paste content from other programs or internet sources inside the Text and Image Editor?

 

Image Galleries

• How do I upload multiple images in a gallery at once? 
• What is the difference between thumbnail and slideshow view of the gallery?
• How can I add a comment for some image?
• The thumbnails of my images are badly cropped. Can I disable the cropping?
• How can I make the large view of images fit in the image viewer?
• When clicking on a thumbnail in my Image Gallery the pop-up with large view wouldn't open.
• Each time I add new images to my gallery they go at the end. How can I add images at the beginning of my gallery?
• Can I link directly to the URL of an image added in Mosaic Site Creator?
• How do I start the slide show in the Popup viewer?
• How can I enable photo printing for my images? 
• When I try to print an image I get a notice that its resolution is not sufficient although my original image is hi-scale? 
• The images I uploaded are very large, but there doesn't seem to be an option to zoom in to the full view.
• Can I restrict access to the original image or the print interface only to select users?
• How do I order photo prints?
• I can't see the image gallery on one of my pages although it is published.

• I have selected a transition effect for the Slideshow but it doesn't seem to be working when I view the images in the Gallery.

• How do I keep my gallery images from being enlarged and printed by anybody?

• How do I create a zipped file / compressed folder?

• I can't find the option to add Image Galleries from the Area icon any more.

 

Uploading Files

• What types of files can I store in a File Area?
• Is there a file size limit for uploading files?
• What bandwidth does Mosaic Site Creator provide for uploading / downloading files?
• Can I link directly to the URL of a file uploaded in a File area?
• Can I use FTP to upload files to Mosaic Site Creator?
• I am using Internet Explorer and have problems downloading files if I copy-paste the URL of the file in a new browser window. 
• Can I restrict access to a particular file to select users?

 

Forms Editor

• What types of web forms can I create with the Forms Editor?
• Can I add a Guestbook?
• Can I make a form which submits the information to an email address, a mailing list or a page on my site?
• Can I make a form which submits the information to a database?
• Can I create a form which will allow visitors to attach a file and submit it together with the rest information?

• I do not receive the form messages send to my email address. What's wrong?

 

Forum and Blog

• What is the difference between Forum and Blog?
• Can I switch between Forum and Blog layout at any time? Will I lose the current postings.
• Can I have several blogs or forums on my site?
• Which users are "registered"? How can someone become a "registered" user?
• How do I create a moderators list?  Can I assign anyone as my forum moderator?
• Can moderators change the Forum / Blog settings?
• Can everyone post on my forum or blog? How do I set posting permissions?
• Can I review new postings before they get published?
• Someone left an offensive posting on my forum or blog.  Can I remove or edit it?
• Can I set blocking for postings containing offensive language?
• Can I post to my blog via email?
• What is RSS? How can users and websites subscribe to my forum's RSS feed?
• Can I receive notification for new postings on my Forum or Blog?
• Can I create a forum or blog with restricted access.
• Can I have visitors with a unique username and password to view my Forum /Blog, without opening a Mosaic Site Creator account?

 

Mailing List

• What is a mailing list?
• Will the emails from the mailing lists on my site be used by Mosaic Site Creator or rented out to anyone else?
• How do I delete a mailing list? 
• Can I import the email addresses from a mailing list I already have? 
• Can I have several mailing lists on my site?
• Can I have users subscribe to the same mailing list from different pages on my site?
• Can I add more input fields to the mailing list subscription form?
• Can I send rich-text or HTML newsletters with the mailing list?
• Can I send messages with attachments using the mailing list interface?

 

News

• I don't seem to have an option to add news to my website. Why?
• When do updates to news get published?
• Can I have different news items on the different pages of my site?
• I lost my news after changing to another design.
• Can I set a News group to be displayed on all pages of my site? Can I remove a News group from all pages at once? 
• How do I delete a News group?

 

Business Design Elements

• Can I remove the page header images?
• Can I upload my own header images?
• Can I add a Flash movie as a header visual?
• What is a Content Section?
• What is a Horizontal Layout Object?
• Can I add sections to any content area on the page?

 

Site Statistics and Hits Counter

• What is counted as a site hit?
• What is counted as a page hit?
• Are my own visits when I work on my site counted as hits?

 

HTML Snippet

• Can I use the HTML Snippet for integrating a PayPal button or Shopping Cart?
• Can I install scripts on the Mosaic Site Creator server using the HTML Snippet?
• My site has stopped functioning properly after I inserted an HTML Snippet.
• What should be the structure of the HTML code inserted in the HTML Snippet?

 

Domain Name Setup

• Can I have my Mosaic Site Creator website hosted under my own domain?
• Can I register a domain through Mosaic Site Creator?
• Can I set up my domain to open my Mosaic Site Creator website by using domain redirection or URL forwarding?
• I can't locate the DNS management options at my registrar's website. What should I do?
• I am required to enter Name Servers for my domain. Which are the Name Servers I should enter?
• I have set up my domain according to the instructions, but my website doesn't come up when I type in the address.
• When I access my domain I see Mosaic Site Creator's home page.

 

Search Engine and Other Optimizations

 

Hosting

• What is integrated hosting?
• Where will my site be hosted?
• Can I make a website in Mosaic Site Creator and host it on a different server?
• Can I install Mosaic Site Creator on my own servers?
• Can I get email and DNS hosting for my account from Mosaic Site Creator?

 

Abuse, Terms of Use

• Can I use Mosaic Site Creator for files swapping of copyrighted videos, games and software? 
• Can I use Mosaic Site Creator for creating an adult site? 
• Does Mosaic Site Creator have an antivirus software installed which protects users from malware, spyware and viruses? 
• What should I do if I spot malware, spyware or illegal content on a Mosaic Site Creator website?